Vacancy for Advice Service Manager
by Phil Cawthorn
18 February 2010
Location: Reading
Hours: 35 hours per week
Salary: circa £26,000 (depending on experience)
Pension: 5% Employer’s contribution
We are seeking an Advice Service Manager to lead advice service delivery in a busy town centre bureau with good facilities and a varied range of projects and volunteer roles. The bureau has a team of 50 volunteer advisers, 20 paid staff and 15 admin support volunteers to give quality advice and information to over 9000 residents a year.
The bureau runs a Gateway initial assessment service, a help desk at the County Court, an outreach service and currently has specialist capacity in Debt, Benefits, Employment and Immigration.
As a senior member of the management team you will play a leading role in ensuring the maintenance and development of a high quality advice service, and will be responsible for overall management of the day to day running of the advice service.
You will have recent and ongoing experience of advice work and managing service delivery to targets. You will be a team player with excellent leadership, motivational, communication and interpersonal skills.
For further information and application forms (no CVs) contact:
Jan Rothwell
jan@readingcab.org.uk 0118 952 3060
Reading CAB Minster Street Reading RG1 2JB
www.readingcab.org.uk
Closing date for applications: 4th March 2010.
Interviews: w/c 15th March 2010
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